Privacy Policy

1. Introduction

CrowdLaunch India ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crowdfunding platform.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Google account information (when using Google Sign-In)
• Profile pictures and biographical information
• Payment information (processed securely through third-party providers)
• Campaign content, images, and descriptions

Automatic Information

We automatically collect certain information about your device and usage:

• IP address and browser information
• Device identifiers and operating system
• Usage data and platform interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our crowdfunding services
• Processing campaigns and facilitating funding transactions
• Communicating with users about their accounts and campaigns
• Improving our platform and user experience
• Preventing fraud and ensuring platform security
• Complying with legal obligations
• Marketing our services (with your consent)

4. Information Sharing

We may share your information in the following circumstances:

Public Information

Campaign information, creator profiles, and comments are publicly visible on our platform.

Service Providers

We share information with trusted third-party service providers who assist us in:

• Payment processing (UPI, credit cards, banking)
• Cloud hosting and data storage
• Email communications
• Analytics and performance monitoring

Legal Requirements

We may disclose information when required by Indian law or to protect our rights and users' safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Campaign data may be retained for historical and transparency purposes.

7. Your Rights

Under Indian data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Withdraw consent for data processing
• Port your data to another service
• Object to certain data processing activities

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze platform usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform integrates with third-party services:

• Google Authentication: For secure sign-in
• Firebase: For database and hosting services
• Payment Gateways: For processing transactions

These services have their own privacy policies that govern their data practices.

10. International Data Transfers

While we are based in India, some of our service providers may be located outside India. We ensure appropriate safeguards are in place for such transfers in accordance with Indian law.

11. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications. Your continued use of the platform constitutes acceptance of the updated policy.

13. Data Processing Legal Basis

We process your personal information based on:

• Your consent (e.g., for marketing communications)
• Contract performance (e.g., providing crowdfunding services)
• Legal obligations (e.g., compliance with Indian regulations)
• Legitimate interests (e.g., fraud prevention, platform improvement)

14. Contact Information

For privacy-related questions or to exercise your rights, contact us at:
Email: chatterboxcreww@gmail.com
Website: chatterboxcreww.netlify.app
Location: Hyderabad, India

15. Compliance

This Privacy Policy is designed to comply with applicable Indian data protection laws, including the Information Technology Act, 2000, and related rules.