Help Center

Find answers to common questions and get support for your CrowdLaunch India experience

Getting Started

Learn how to create your first campaign and start fundraising

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Account Support

Manage your profile, campaigns, and account settings

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Contact Us

Get in touch with our support team for personalized help

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Frequently Asked Questions

How do I create a campaign?

Creating a campaign is easy! Simply sign in with your Google account, click "Start Campaign" in the header, and fill out the campaign form with your project details, funding goal, and timeline.

What are the platform fees?

CrowdLaunch India charges a processing fee on successfully funded campaigns. This helps us maintain the platform and support creators like you. Please refer to our Terms of Service for detailed fee structure.

How long does campaign approval take?

Our team reviews all campaigns within 24-48 hours. We ensure all projects meet our quality standards and guidelines before going live.

What payment methods are supported?

We support UPI, credit cards, debit cards, and net banking. All transactions are secured and processed through trusted payment gateways.

Can I edit my campaign after it's live?

Yes, you can edit most campaign details through your dashboard. However, funding goals cannot be changed once the campaign is live and has received pledges.

What happens if my campaign doesn't reach its goal?

If your campaign doesn't reach its funding goal by the deadline, backers are not charged and no funds are transferred. You can then choose to relaunch with adjustments.

Still Need Help?

Our support team is here to help you succeed with your crowdfunding journey

Email Support

chatterboxcreww@gmail.com

Response Time

Within 24 hours

Location

Hyderabad, India